Please read these terms carefully before placing an order with The Royle Beds Ltd.
These Terms and Conditions explain the terms that apply when you browse our website, purchase products from us or use our services. By using our website or placing an order, you agree to be bound by these terms together with any applicable policies shown on our website.
These terms apply to purchases made from The Royle Beds Ltd.
Our business address is:
Unit 5a Branch Mills
Netherfield Road
Dewsbury
WF13 3JY
United Kingdom
You agree to use this website lawfully and responsibly and not to misuse, damage, disrupt or attempt to gain unauthorised access to any part of the website.
We may update, suspend or withdraw parts of the website where necessary for maintenance, security or operational reasons.
We make reasonable efforts to ensure that product descriptions, images, dimensions, colours and specifications are accurate.
However, colours shown on screens may vary slightly depending on your device and display settings.
Products are subject to availability. If an item becomes unavailable after an order is placed, we will contact you and discuss the available options.
Customers are responsible for checking that the selected product will fit through the available access points at the delivery property.
Access limitations may affect delivery arrangements and may result in additional costs where applicable.
When you place an order through our website, you are making a request to purchase the selected products at the stated price.
We will provide order confirmation once the order has been received and accepted.
Please ensure that your name, contact details, billing information and delivery address are correct before completing your order.
We cannot be responsible for delays caused by incorrect or incomplete information supplied by the customer.
Cancellation rights may depend on the product, its production status and the circumstances of the request.
Please contact our customer support team as soon as possible if you need to cancel or change an order.
Certain products may be manufactured, configured or customised specifically for your order.
Cancellation and return rights for such products may differ where permitted by applicable law.
Prices are displayed on the website at the time of purchase. Where applicable, delivery charges or other costs will be shown before you complete your order.
Payment must be completed using the payment methods made available during checkout.
Payment providers may apply their own terms and security procedures.
Promotional offers, discounts and voucher codes may be subject to additional terms, expiry dates, exclusions or product restrictions.
Offers cannot normally be combined unless expressly stated otherwise.
Delivery arrangements may vary depending on the product, location and delivery service required.
Customers should ensure that someone is available to receive the order at the agreed time.
We aim to meet the estimated delivery timeframe shown for your order.
Delays may occasionally occur due to circumstances outside our reasonable control, including severe weather, courier delays, traffic restrictions or other unforeseen events.
If a delivery cannot be completed because nobody is available or access requirements prevent delivery, additional delivery or rebooking charges may apply where applicable.
Please inspect your order when it arrives. If your item is damaged, contact us promptly and provide clear photographs of the damage.
Contact: support@commerce.fortiscapitalgroup.co.uk
Returns are handled in accordance with our applicable Returns & Refund Policy and your statutory rights.
Please contact our support team before returning an item so that the correct procedure can be provided.
Where a refund is approved, it will normally be processed using the original payment method, subject to the applicable policy and circumstances.
If a product develops a genuine fault within its applicable warranty period, we will assess the issue and may provide an appropriate remedy, which may include a replacement part, repair, replacement or refund where appropriate.
Our Guarantee explains our approach to product faults, structural issues and damaged deliveries.
Applicable products may be covered by a warranty. Warranty coverage depends on the product and the applicable warranty terms.
Warranty protection does not generally cover damage caused by misuse, accidental damage, improper assembly or circumstances outside normal use.
Products should be assembled and used in accordance with the supplied instructions.
Customers should follow recommended care, maintenance and weight or usage guidance supplied with the product.
Website content including text, images, graphics, branding, logos and other materials belongs to The Royle Beds Ltd or its relevant licensors unless otherwise stated.
You must not reproduce, distribute or use website content commercially without appropriate permission.
We aim to keep information on our website accurate and up to date, but we do not guarantee that every page or piece of information will always be complete or error-free.
Nothing in these Terms and Conditions is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited under applicable UK law. Your statutory consumer rights remain unaffected.
We will not be responsible for delays or failures caused by events reasonably outside our control, such as extreme weather, natural events, transport disruption, industrial action or other unforeseen circumstances.
We may update these Terms and Conditions from time to time to reflect changes to our services, website or legal requirements.
The latest version will be published on this page.
These Terms and Conditions are intended to operate under the laws applicable in the United Kingdom, subject to the mandatory consumer protection rights that apply to your purchase and place of residence.
If you have any questions about an order, delivery, returns, warranty or these Terms and Conditions, our team is here to help.
info@commerce.fortiscapitalgroup.co.uk